If you are having trouble getting the videos in the book to work on Windows operating systems, please download the free video player and copy the video files from the CD to your hard drive. http://www.videolan.org/vlc/
Mac users can download the free Windows Media® Component for QuickTime, by Flip4Mac, allowing you to play Windows Media files (.wma and .wmv) directly in QuickTime Player. Component Link
If you encounter any problems with the order process, please call our toll-free number at 888-411-1989 to place your order.